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Patient Experience

Improving patient experience together.

At a glance

Patient experience and excellence

Expectation met leads to fewer missed appointments and improved care and outcomes

Clear patient communication

Adapted, jargon-free communication fosters strong patient-clinician relationships

Empowering your care team

Equip staff with tech, innovation, and empathy to prioritize patient-centered care

Efficient care journey

Reducing wait times and expediting diagnostics boosts patient satisfaction and wellbeing

Discover GE HealthCare's solutions for improving patient experience

We'll work side-by-side with you to help you transform your practice to become more patient centric through a variety of GE HealthCare consulting tools, trainings and solutions.

Benefits

We are fully committed to support you and your patients in a transformational breast care journey

By placing your patients at the heart of the experience and fully integrating their needs through listening and assessing their personal situation, we can propose a comprehensive, efficient and empathetic care pathway approach for your patient.

Fostering trust and collaboration

Building trust and effective collaboration in your healthcare team is critical to providing excellence in clinical outcomes and a high-quality patient experience.

Our innovative approach to patient everything that helps shape patients' mindsets and their perception of care.

More confidence
Less anxiety
Less waiting
Improved logistics
Reduced steps
Fast results
Optimized patient care
Workflow efficiency
Improved cost structure
Improved room design

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GE HealthCare's expert consulting

At GE HealthCare, our expert Solutions and Strategic Advisory Services patient, design and consulting teams work in close collaboration with you in to build a tailored program to help you improve patient care and the overall patient pathway. 

Patient experience solutions consulting can help transform your facility that ultimately will improve overall patient experience, satisfaction and patient-experience rankings.

Transforming patient experience

Learn more about the 5 steps to transform your facility's patient experience.

Steps to transform your facility's patient experience

Transform patient experience with training, streamlined care paths, tech integration, and employee engagement for better outcomes.

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5 steps to transform your facility's patient experience

Making a change to value-based care and patient experience can improve overall efficiency with potential impact on financial and clinical outcomes.
Offering the latest change management and patient experience training to your medical staff gives purpose and can help improve outcomes. Develop a common training curriculum for your clinical team to foster behavior and collaborative culture that can result in empathetic teams.
As a team, work to deploy a care path for patients that offers them the most efficient experience, reducing the number of steps, professionals, appointments and waiting times.
Leverage innovative technology. Patient experience is based on several pillars. Technology and care pathways are 2 of these pillars. Patient experience is how you align technology and the steps of the pathway for your patients. It's about adapting to your patients, and not the other
Improve employee engagement. Employee experience is important for overall site profitability. Ie. avoiding heavy employee turnover. Non engaged employees are less “empathetic and efficient”. This ultimately impacts patient experience, selfefficacy and overall site reputation.

GE HealthCare's approach to patient experience can add value

Empower your healthcare team with education, coaching, and patient-centered solutions.

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GE HealthCare Contribution

Empower with Education & Information: Prevention, education, and information significantly impact health, but a scattered ecosystem can hinder patient empowerment. We offer digital and classroom sessions on Patient Experience to support your staff.
PX Coaching: C-Suites & Staff Members: Mastering the Patient Experience culture and its pillars adds value to your staff. We partner with you and your team to prepare for care path audits and health authority assessments of patient care.
Patient-centered solutions & Care Path Design: We assess your patient environment to provide crucial insights when designing or proposing solutions.