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FleetCare

An all-in-one service solution for maintaining your fleet of monitoring devices

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At a glance

  

Management simplified

Consolidate your fleet service strategies into one, easy-to-manage agreement

Holistic parts coverage

Support your fleet of patient monitoring devices with genuine OEM parts

Optimize equipment uptime

Repairs done with minimal downtime thanks to GE HealthCare’s FleetCare™

Customer support

Connect with experts for diagnostics and troubleshooting or training

Streamlining service processes across your entire fleet of monitoring solutions has never been easier.

FleetCare allows you to seamlessly add predictability and cost-savings to your healthcare equipment maintenance plan through partnerships with healthcare systems that have in-house service teams and large fleets of monitoring equipment to manage.
Features
Support where it matters
FleetCare helps you overcome operational challenges that modern healthcare facilities face. Through comprehensive support of patient monitoring across your entire fleet of devices and consolidated service strategies, FleetCare aids in better risk protection, improved uptime, streamlined service processes, and improved patient care.
Enterprise-level monitoring equipment maintenance. Total predictability.
Staff shortages, the need for ongoing employee training, and turnover are all significant challenges that hinder modern healthcare facilities. Designed to overcome these obstacles, FleetCare delivers the support needed to maintain a complex fleet of patient monitoring devices. It also allows you to consolidate your service strategies into a single, easy-to-manage agreement that removes the guesswork out of a-la-carte service coverage—providing a high level of risk protection to help streamline service processes, improve equipment uptime, reduce your financial investment, and ensure exceptional patient care.
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Full OEM parts coverage
FleetCare supports your entire fleet with comprehensive parts coverage, free next-day shipping, and no required purchase orders. With a 97.7% on-time delivery rate1, we’re committed to getting you the parts you need quickly.
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Access to ongoing technical training
Available at a discounted rate, you’ll have access to our robust portfolio of technical training courses, designed to give your in-house staff the knowledge and skills to make servicing equipment more efficient than ever.
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Easy access to support
With exceptional response times, real-time phone support, and service hours for back-up assistance, FleetCare keeps equipment performing optimally, and at predictable operating costs.
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An outstanding repair experience
The GE HealthCare Repair Operations Center (ROC) is a facility that offers exceptional repairs with minimal downtime. FleetCare leverages the ROC’s workflows to enable quick turnarounds for equipment repairs.
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By the Numbers

  

120 days

Parts warranty2

13 years

Average experience for GE HealthCare Field Engineers

1.5 billion

Parts available—including repair/exchange and multi-vendor

250-5,000+

GE HealthCare monitoring devices within your fleet

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Coverage availability

Reducing the complexity and investment needed for individualized service agreements for devices across your fleet of GE HealthCare monitoring equipment, FleetCare streamlines and simplifies your maintenance strategy to reduce costs while optimizing assets throughout their lifecycle. The following GE HealthCare patient monitoring devices are currently eligible for service coverage through FleetCare:

• Carescape™ V100                                   • Carescape™ VC150
• B105,  B125, B40, PDM                        • Carescape™ ONE
• Carescape™ ONE Micromodules     • Carescape™ B450 V2, V3.1
• Carescape™ B650 V2, V3.1                 • Carescape™ B850 V2, V3.1
• Carescape™ Frame                               • External Display

Availability of monitoring devices varies by country.

Footnotes
  1. For in-stock, FedEx shipped parts only. Delivery rate for parts outside of this specification may vary.
  2. GE HealthCare parts only.

 

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JB00918XU April 2022