Our comprehensive portfolio provides training for clinical and technical users to help you and your team build customized development plans.
• Educational programs including online support, classroom and on-site trainings
• Connect with other Vivid ultrasound users in our Vivid Club community
• Hands-on, personalized learning with Digital Expert
With scalable options from full coverage to shared maintenance, we can help you find the right balance between staff autonomy and our expertise.
• Proactive maintenance with OnWatch
• Remote services & real-time support with Insite
• Replacement parts and maintenance kits from our eCommerce platform
• Comprehensive data from iCenter and UpdateMe
• Global network of repair centers & loaners
Customizable dashboards provide actionable insights for asset utilization allowing you to achieve more.
• Proactive, secure software updates 24/7 with eDelivery
• Cloud-based, intuitive dashboards with Ultrasound Excellence
• Comprehensive data and analytics with iCenter
• Combine analytics and coaching to optimize performance with Imaging Insights
Proactive probe care can help you increase diagnostic quality, decrease cross-contamination risk, and expand the transducer life span.
• Probe Check provides automated assessment of image impact
• Probe Care provides easy access to education and probe evaluation
• Our global repair centers provide probe repair and exchange when you need it
Keep your device state-of-the-art with software upgrades, new applications, and security patches.
• Options & upgrades ensure devices are up-to-date without changing equipment
• Sonodefense provides advanced cybersecurity and data privacy protection
• Continuity™ Support Plus provides on-site software updates & patches
